Return Policy

*Make sure you have the space for the Play Sofa in your home! Consider the floor space required and the product's weight before ordering and please take a moment to measure! All product dimensions are in the "details" tab under the personalization button on every product page! 

You can absolutely return your order*! We want you to be 100% thrilled with your purchase, and we understand that sometimes it just doesn't work out. Please submit a return request within 30 days of receipt, and we'll be happy to help.

Please Note: Return shipping costs are paid by the customer. Shipping cost will be deducted from the refund amount. Contact us for more details on our return policy.

We are available Monday through Friday from 9 am until 6 pm, and Saturday from 10 am until 6 pm EST. 

Approximate Weight for Returns:

Deluxe Sofa: 37lbs

Castle Sofa: 27lbs

Please Note: Personalized orders are NOT returnable.