FAQ’s

Kind of frustrating…we know. Hopefully soon Meta will integrate personalization options. But not to worry! Please click on the "Personalize Your [product]" button on the shopping page for the product you purchased. Complete the steps to see a rendering of the personalization. And then EMAIL us at customerservice@foamoh.com with:

1) The Name or Initials you'd like

2) Font Style

3) Thread Color

We'll confirm with you and you'll be all set!

Yup! Our Original Play Sofa has a SOLID bottom base, and a thinner folding base, with cotton/twill blend cover material. It has 6 buildable pieces and includes a personalizable pillow (+$15 for pz)

The Deluxe Play Sofa has TWO folding bases and is microsuede fabric. They both have the same number and types of pieces (7 including the personalizable pillow (+$15 for pz) and are otherwise identical in size and dimension.

The Castle Play Sofa transforms from a castle to a sofa (and anything else!) and it includes 14 buildable pieces and a personalizable pillow (+$15 for pz)! It is 3” shorter in sofa mode than the original and deluxe play sofas. The cover material is microsuede like the Deluxe Sofa.

The Super Castle is exactly the same as the Original Castle Play Sofa BUT it includes one each of our three add-on pieces: a ramp, a step, and a circle, for a total of 17 buildable pieces. It too comes with a personalizable pillow (+$15 for pz)

Email our team at help@foamoh.com. We respond to all inquiries as quickly as possible.

Most items ship within 5-7 days from the time the order is placed, but sales and high volume periods can increase fulfillment to 7-10 days. Personalized items can take 8-12 days. We ship via UPS and you will receive a tracking number and updates to let you know how your order is progressing. 

FoamOh Play Sofa is recommended for ages 2 and older. Children should always be supervised when using the FoamOh Play Sofa. There is no weight limit for the FoamOh Play Sofa.

Compression is a great invention, but it has its limitations. All items that are shipped compressed MUST be opened within 15 days or the warranty is void. 

Most items expand 80-90% within a few hours of opening and within a few days, the wrinkles are gone and the remaining expansion occurs.

We process charges as soon as the order is placed. Please know though that we offer interest-free installment payment plans through ShopPay on all products! Just select that option at checkout!

We hope this never happens but, if it does, we love our customers and want to make sure that we did not make any mistakes. If something arrives and is damaged or the order was wrong, please email us
immediately at:

customerservice@foamoh.com

And, if possible, attach a few photos of the damage/problem. 

Of course! Please CLICK HERE or on the warranty link in the footer to see our full policy.

We use long-lasting, furniture-grade foam 1.5 40.

With the exception of our pet beds and headboards, everything comes fully assembled. For these items, simply slip the cover over the foam after you have removed it from the package and let it sit the recommended amount of time.

YES! Just about everything we make can be embroidered with your name or initials. We also can embroider large quantities of a company or team logo.  Remember, we can not embroider any logo, trademark or images that are not owned by you, the purchaser. Please email us at sales@foamoh.com for pricing and details.  

• NOTE
  for Meta Purchasers, please see the first FAQ above for instructions on personalizing your product purchased through Facebook or Instagram!

FREE for the entire contiguous United States.

- We do not ship to PO Boxes or APOs.

- International shipping (including returns) is to be handled by the customer

- Canada: Duties and taxes are not included in the price.   

- Alaska & Hawaii: $75 flat rate

Simply wash any of our covers with a mild detergent and cold water and hang dry.

Yes! CLICK HERE for our extra/replacement cover collection!

All of our foam is manufactured here in the United States and assembly is proudly and entirely performed in Milan, Tennessee. Some of our covers are manufactured outside the USA. 

We do not sell individual pieces at the moment, each product is cut to order as a complete set, but we are always considering feedback from you for new product ideas and ways to make us better! Send us yours!

Please Click Here for our complete Return Policy!

You can clean our products using gentle cleaners like Folex or Oxiclean.

PLEASE REMOVE your covers when cleaning so you do not absorb the stain into the foam!

Yes! But PLEASE place your order as soon as possible to make sure you get your Castle before we run out again!